Privacy Policy

Effective Date: 1 January 2024
Last Updated: 1 January 2024

Introduction

Welcome to the Privacy Policy (“Policy”) of The Baller Coach (“we,” “us,” or “our”). This Policy explains how we collect, use, disclose, and protect your information when you visit our website at www.theballercoach.com (“Website”) or otherwise use our services (“Services”). By accessing or using our Website or Services, you agree to the terms of this Policy.

Information We Collect

1. Personal Information: We may collect personal information you voluntarily provide, such as your name, email address, phone number, and payment details when you:

   • Sign up for our programs, products, or services
   • Complete a form, survey, or questionnaire
   • Contact us for support or information

2. Usage Data: We may automatically collect certain information about how you access and use our Website and Services. This may include:

   • IP address
   • Browser type
   • Device information
   • Pages visited and time spent

3. Cookies and Similar Technologies: We may use cookies, web beacons, and similar tracking technologies to enhance user experience, analyze trends, or administer the Website. You can choose to disable cookies, but doing so may affect certain features or functionality of our Website.

How We Use Your Information

• Service Delivery: To provide, maintain, and improve the Services you request, including processing payments and sending confirmations or administrative messages.
• Communication: To respond to your inquiries, send updates, and notify you about changes to our policies or programs.
• Marketing: To send promotional offers, newsletters, or other marketing communications you have opted in to receive.
• Analytics: To analyze usage trends and measure the performance of our Website and Services.
• Legal Compliance: To comply with applicable laws, regulations, or legal processes.

Disclosure of Your Information

We may share your information:

• With Service Providers: We may share information with trusted third-party vendors or service providers who help us operate our business (e.g., payment processors, email service platforms).
• In Corporate Transactions: We may disclose or transfer information in connection with a merger, acquisition, reorganization, or sale of assets.
• For Legal Reasons: We may disclose personal information if required to do so by law or upon a good-faith belief that such action is necessary to comply with legal obligations or protect our rights, your safety, or the safety of others.

A2P 10DLC Registration and SMS Messaging

If you provide your phone number to receive SMS or MMS messages (e.g., for our Daily Prime SMS Subscription Service or other text-based programs), we will collect and store your phone number in compliance with the Telephone Consumer Protection Act (TCPA) and other applicable regulations. Standard message and data rates may apply. For more details, please see the A2P 10DLC Registration section in our Terms & Conditions.

Data Security

We take reasonable administrative, technical, and physical measures to safeguard the personal information you provide. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Choices

• Opt-Out of Marketing Communications: You may opt out of receiving marketing emails by following the unsubscribe instructions included in each email.
• Access and Update: You may contact us to update or correct your personal information if it changes or if you find that it is inaccurate.
• Cookies: You may set your browser to reject cookies or to alert you when cookies are being sent.

Children’s Privacy

Our Website and Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware of any data we have collected from children under age 18, please contact us immediately.

International Users

Our Services are operated in the United States. If you access our Website from outside the U.S., please note that your information may be transferred to, stored, and processed in the U.S. By using our Services, you consent to this transfer, storage, and processing in the U.S.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review the Policy periodically for any updates. Your continued use of our Website or Services constitutes acceptance of any revised Policy.

Contact Us

If you have questions about this Privacy Policy, or if you would like to exercise any of the rights granted herein, please contact us at:

Email: info@coachwithalejandra.com
Phone: (858) 227-4971
Website: www.theballercoach.com